Cloudsolutionshub Private Limited (“Jumbo WMS,” “iLinx”, “we,” “us,” or “our”) respects your privacy and is committed to protecting personal data processed through the Jumbo WMS, iLinx website, platform, applications, APIs, and discovery requests.
This Privacy Policy explains how Cloudsolutionshub collects, uses, shares, retains, and protects personal data when you visit our websites, use our platform and mobile applications, submit discovery or demo requests, or otherwise interact with our services.
By using Cloudsolutionshub services, you acknowledge this Privacy Policy. If you do not agree, please do not use our services.
Cloudsolutionshub is a IT Services company incorporated in India. References to “Cloudsolutionshub” in this Policy include Jumbo WMS, iLinx and its affiliated products where applicable.
This Policy applies to personal data collected through Cloudsolutionshub websites and domains, including *.Cloudsolutionshub.com, the Jumbo WMS, iLinx SaaS platform, mobile applications, APIs, support channels, and discovery or sales inquiry forms.
This Policy does not apply to third-party websites, services, or integrations linked from Cloudsolutionshub properties. Those services are governed by their own privacy policies.
Personal data means information that identifies or relates to an identifiable individual, such as name, business contact details, account credentials, employment information, device or usage data, and other information linked to you in a business or service context.
We may collect personal data when you create an account, use the platform, contact support, subscribe to communications, apply for employment, attend events, or otherwise interact with Cloudsolutionshub.
When you submit a Cloudsolutionshub Discovery or Demo Session request or similar form on our website, we collect information you provide and contextual data associated with your submission.
When you browse our website, we may automatically collect technical and usage information such as IP address, browser type, operating system, device identifiers, pages viewed, referring URLs, and approximate location derived from network or timezone signals.
This data helps us secure our services, understand website performance, and improve user experience.
When you use Cloudsolutionshub platform services under a customer agreement, we process usage, configuration, operational, and logistics-related data necessary to deliver contracted functionality. This may include geolocation, device, shipment, workforce, or routing data where enabled by the customer and permitted by applicable law.
Background location or device data may be processed where required for core logistics functionality configured by the customer. Customers are responsible for providing appropriate notices and obtaining lawful bases for workforce or end-user data they submit to Cloudsolutionshub.
We use cookies and similar technologies to maintain sessions, remember preferences, measure website traffic, and improve performance. You may control cookies through browser settings, though disabling certain cookies may affect site functionality.
We do not use cookies to sell personal data.
We use personal data to provide, operate, secure, and improve Cloudsolutionshub services; respond to inquiries; schedule discovery sessions; personalize sales and customer conversations; communicate about products and services; fulfill contractual obligations; and comply with law.
Depending on jurisdiction, we process personal data based on contractual necessity, legitimate interests in operating and improving our business, compliance with legal obligations, and consent where required—for example, for certain marketing communications or optional form fields.
Where consent is the basis for processing, you may withdraw consent at any time, subject to legal or contractual limitations on deletion or retention.
We share personal data with trusted service providers who assist with hosting, email delivery, CRM, analytics, customer support, billing, and infrastructure operations. These providers process data under contractual obligations requiring confidentiality, security, and lawful processing.
We do not sell or lease personal data to third parties. Disclosures to law enforcement, regulators, or courts occur only when legally required or necessary to protect rights, safety, and security.
Discovery Session submissions may be processed through internal systems including secure email notifications and, where configured, append-only logging to Google Sheets or similar workflow tools used by Cloudsolutionshub sales and operations teams.
Access to lead data is limited to authorized personnel with a business need to review inquiries, schedule conversations, and follow up on requests.
Personal data may be transferred to and processed in India and other countries where Cloudsolutionshub or its subprocessors operate. We implement appropriate safeguards for international transfers, including standard contractual clauses where required.
Customers and website visitors are responsible for ensuring lawful transfer requirements in their jurisdictions are satisfied where applicable.
We retain personal data only as long as necessary for the purposes described in this Policy, including responding to inquiries, maintaining business records, providing services under contract, and meeting legal or regulatory obligations.
Discovery form submissions may be retained for sales follow-up, pipeline tracking, and audit purposes for a commercially reasonable period unless deletion is requested and permitted by law. You may request deletion subject to contractual or legal retention requirements.
We implement technical, operational, and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, or destruction. No system is completely secure, and you should protect your account credentials.
In the event of a significant data breach affecting personal data, we will notify affected individuals and authorities as required by applicable law.
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to request data portability where applicable.
You may submit requests by contacting support@Cloudsolutionshub.com. We will verify requests and respond within applicable legal timelines.
We may send product updates, event invitations, and marketing communications where permitted by law. You may opt out of marketing emails using unsubscribe links or by contacting us.
Service-related communications necessary for account management, billing, security, or responses to your inquiries may continue even if you opt out of marketing messages.
Cloudsolutionshub services are intended for business use and are not directed to children. We do not knowingly collect personal data from children under applicable age thresholds. If you believe a child has provided personal data, contact us to request deletion.
Our websites may contain links to third-party sites or integrations. Cloudsolutionshub is not responsible for the privacy practices of third parties. Please review their privacy policies before providing personal data.
We may update this Privacy Policy from time to time. Material changes will be communicated through the Website or, where appropriate, by email or in-product notice. The “Last updated” date at the top indicates the latest revision. Continued use after changes constitutes acknowledgment of the updated Policy.
For privacy questions, data subject requests, or complaints, contact us using the email below. We will respond within applicable legal timelines. If you are unsatisfied with our response, you may escalate to the relevant data protection authority.
Cloudsolutionshub · India